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Title
Text copied to clipboard!Receptionist at the front desk
Description
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We are looking for a Receptionist at the front desk to join our team and provide an exceptional experience to our visitors and clients. The ideal candidate will be organized, friendly, and possess excellent communication skills. This position is crucial for the first impression clients have of our company, so we are seeking someone professional, reliable, and with a positive attitude.
The Receptionist at the front desk will be responsible for greeting visitors, answering phone calls, handling incoming and outgoing mail, and providing basic administrative support to other departments. They will also be expected to keep the reception area clean and tidy, and ensure all visitors are properly registered and directed to the appropriate person or department.
Additionally, the selected candidate will manage calendars, coordinate meetings, book conference rooms, and perform administrative tasks such as drafting documents, scanning, and filing information. Previous experience in customer service or an office environment is preferred, as well as proficiency in computer tools such as Microsoft Office and phone systems.
We are looking for someone with a proactive attitude, capable of working under pressure, and with strong problem-solving skills. Punctuality, personal presentation, and confidentiality are key aspects of this role. If you are passionate about providing excellent customer service and want to be part of a dynamic team, this is your opportunity.
Responsibilities
Text copied to clipboard!- Greet and assist visitors in a friendly manner
- Answer and direct phone calls
- Handle incoming and outgoing mail
- Maintain a clean and organized reception area
- Coordinate meetings and book conference rooms
- Provide administrative support to other departments
- Register visitors and issue badges
- Draft and file documents
- Manage calendars and schedules
- Respond to general public inquiries
Requirements
Text copied to clipboard!- Previous experience as a receptionist or in customer service
- Excellent verbal and written communication skills
- Proficiency in Microsoft Office and phone systems
- Professional appearance and demeanor
- Ability to work under pressure
- Organizational and detail-oriented skills
- Punctuality and responsibility
- Intermediate English level (preferred)
- Problem-solving abilities
- Discretion and confidentiality handling
Potential interview questions
Text copied to clipboard!- Do you have previous experience as a receptionist?
- How do you handle difficult customer situations?
- Are you familiar with using phone switchboards?
- What computer tools are you proficient in?
- Are you available for rotating shifts?
- How do you organize your workday?
- Do you have experience with administrative tasks?
- What do you think is key to good customer service?
- Have you worked in an office environment before?
- What languages do you speak and at what level?
